How To Set Up Your Voicemail
To set up your voicemail, use the password given to you by your PBX administrator. With the PBX you can set up your voicemail box from any of the following handsets:
- An IP Phone residing on your organization’s IP-PBX
- Any external IP Phone
- Any internal or external phone including mobile phones or PDAs.
Choose how you will set up voicemail from the options in the following table and dial the appropriate number.
|Access Type||Number to Dial|
|Your assigned IP Phone residing on your organization’s PBX||00|
|A landline, mobile phone or PDA, Method 1||Dial your full 10-digit number. Wait for the auto attendant, press the * key and enter your password when prompted.|
|A landline, mobile phone or PDA, Method 2||Dial your main PBX number, and then dial 00 and your extension – e.g., 00xxxx. Wait for the auto attendant, press the * key and enter your password when prompted.|
You are now in the voicemail Main menu. Press 2 to create a personalized voicemail greeting. Follow the prompts to record your first and last name, and internal and external greetings. Once you have recorded your greeting, select one of the following options.
|1||Play the recording.|
|4||Cancel the custom recording and return to the default system settings.|
|7||Redo the recording.|
|*||Cancel the recording and return to the Main menu.|
|#||Use the recording and return to the Main menu.|
Once you have set up your personal greetings, return to the Main menu and select from one of the following options.
|1||Enter the Message Center (Message Center menu).|
|2||Change your greeting (Recording menu).|
|3||Change your password.|
|4||Change your name (Recording menu).|
|5||Enter the Features menu.|
|#||End the call.|
Note: We recommend that you press 3 and change your temporary password when you initially configure your voicemail.
Call our Specialist. He can be reached at:Dar ZuchBusiness IT Specialist - CalgaryHelia Technologies