Managing Your Account

How To Manage Your Account

Once you successfully login, you’ll see the VCP Main Screen, as shown below. This screen has a series of tabs, each designed to give you information about and control over your account.

Account — change your account information or password.

Call Activity — view and/or export the calls you have made and received.

Voicemail — listen to, save, or delete your voicemail.

CallBlast — enter up to four different phone numbers that will ring whenever your VoIP number is dialed.

Speed Dial — enter up to 20 numbers that will be called whenever you dial the corresponding code from your VoIP device.

Features — send voicemail as an MP3 attachment to your email address, and/or get voicemail notification to an alphanumeric pager or mobile phone via SMS; manage enhanced features, such as Caller ID, Call Waiting and DND or change your current time zone so that your calls and voicemails will be appropriately time-stamped.

Downloads (or Great Options) -- order and download add-ons and products that enhance VoIP functionality. This manual is also found there.

Phonebook / Attendant Console — organize your own phone book or setup an Attendant Console for monitoring the status of the PBX.

"Helia has been fabulous for us as a company. We have used them on five different projects now, and I am extremely impressed not only with the quality of the deliverables, but in some ways more importantly their can-do attitude and ability to implement our ideas when others thought them impossible.

I recommend them whole heartedly. Helia Technologies is a company that over-delivers on every aspect of the project at hand at a price point that is hard to beat.

Please email me if you have any questions about Helia Technologies."

Ryan Dockrill This email address is being protected from spambots. You need JavaScript enabled to view it.
Web Entreprenuer - Livewire Interactive

"I have collaborated with Darvin on several breakthroughs and forward-looking IT projects to which he ALWAYS came through with a solution where there appeared not to be as concepts were more advanced than current technologies.

His thought processes is methodical and detailed, approach is ethical and professional and solutions driven. He deliverers what he said he would, on time and on budget.

I would not hesitate to recommend Helia and Darvin for any scale of IT related projects. If he takes a project on he will not only do it but do it very well!"

Ken Gooz This email address is being protected from spambots. You need JavaScript enabled to view it.
President | CEO
Mainstreet Restaurant Licensing

"We when use Helia they exceed our expected deliverables and always within our agreed to budget. They work with us, not just for us, all the while keeping our best interests as a company at the core of the project.

We had been looking for a company that not only could get the job done as promised, on time and on budget but one that came with integrity. Helia provides us with a “mean what you say and say what you mean” attitude that has forged a relationship, not just a contract for a project. Our partners at Helia far exceed our expectations each and every time. So if you’re thinking of using Helia, I would highly recommend you give them a try, I am sure you’ll be impressed. Please email me if you’d like some more insight into Helia.

Andrew Gowers This email address is being protected from spambots. You need JavaScript enabled to view it.
Canadian Powersports Group

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