Call Park

How To Use Call Parking to Park a Phone Call

Parking is used extensively in organizations that have a paging system and where not all employees have a dedicated phone. In situations like this, people still need to retreive calls. Call parking allows calls to be "parked" and made available and any phone. The receptionist will take the call, park it, and then page to notify that a call is available. The person would then go to any phone and dial the park code to retreive the call.

Using Call Parking

The employee answers the call and then presses the the transfer button and dials 99. The system will respond, for example, that a "call is parked on line 1." It'll repeat the message until the customer selects Transfer again or cancels.
To pick up a call
The customer would dial 99 + the line number the system gave. Ex. To retrieve a parked call on line 3 the customer dials 993. To retrieve a parked call on line 1, the customer dials 991.

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