Call Activity

How To Check Call Activity Records

The Call Activity tab allows you to view all calls you placed or received over the past period of time. You can also search through your call history using call type and date criteria. Clicking on the Call Activity tab brings up the screen below.

Call Activity Screen

Call data includes Call Date and Time, From Number, To Number, call Duration and Type (Incoming, Outgoing, Missed).

From this page you can review particular calls by the following process:

  • Choose what Call Type you want to view - All, Incoming, Outgoing or Missed.
  • Choose the Start Date, which is the date up to (and including) which the search will take into account.
  • Choose End Date – the time period from one day to one month that you wish to search.
  • Select the desired Format Type – Default will show the results on your screen, whereas Excel and CSV will export the results as an XLS or CSV format file, respectively.
  • Click Search. On-screen results are displayed 100 records to a page (if more than 100 were found in your search

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